Questions and FAQ

One of Palazzo Mosela's strengths is certainly its location, right at the entrance to the historic center streets and connected to roads accessible by car. The property is located on the right after entering the medieval arch of Porta al Prato, from which, continuing, you can stroll along Corso di Gracciano among artisan shops and elegant boutiques.

Palazzo Mosela's reception operates on a 24/7 self check-in system, providing reference phone contacts and concierge service in advance of your stay via email correspondence. Our staff is available for on-site support from 9 AM to 6 PM daily, while check-out is always in person from 9 AM to 11 AM.

Overnight stay in the selected room type, breakfast service at affiliated establishments, and daily cleaning of the accommodation. The tourist tax is not included; the cost of €1 per person (for those over 12 years old) is payable at check-out.

Breakfast is served a short walk from the Palace entrance every day from 8 AM to 11 AM. The service is kindly offered at Palazzo Avignonesi Caffetteria from Tuesday to Sunday and at one of our affiliated venues every Monday.

Rooms are available for those traveling with their four-legged friends, which must be requested at the time of booking by indicating it in the notes field. There is a supplement of €30 for the extraordinary cleaning carried out upon departure.

If you realize you have forgotten something with us, please write to us at info@sanbartolomeoliving.it. We will confirm if it has been found and provide instructions for collection.